Privacy policy

Privacy Policy

Last updated: June 27, 2026

At Sunny Spray ("Sunny Spray," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase our Solar Fountain Pump, or otherwise interact with our services (collectively, the "Services").

By using our website, you agree to the practices described in this Privacy Policy.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.

Whenever changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our website after changes become effective constitutes acceptance of the updated policy.


Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

When placing an order, contacting customer support, or subscribing to our communications, we may collect information including:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment confirmation
  • Customer support messages
  • Any information you voluntarily provide

Providing certain information may be necessary to process your order or provide customer support.


Information Collected Automatically

When you visit our website, we may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Pages visited
  • Time spent on pages
  • Referral source

This information helps us improve our website performance, enhance security, and better understand how visitors use our Services.


Information from Third Parties

We may receive information from trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping partners
  • Shopify
  • Marketing and analytics providers
  • Customer support platforms

Payment information is securely processed by our payment providers and is not stored on our servers.


How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send shipping and order updates
  • Process refunds or replacements
  • Improve our website and customer experience
  • Detect fraudulent or unauthorized activity
  • Comply with legal obligations
  • Send promotional emails or SMS messages (only where permitted or with your consent)

SMS & Mobile Marketing

If you choose to subscribe to SMS updates or promotional messages, we may use your phone number to send order notifications, special offers, and marketing communications.

Your mobile information is used solely to deliver these messages and communicate with you when necessary.

We do not sell, rent, lease, or trade your phone number or personal information collected through our SMS program.

You may opt out of SMS communications at any time by following the unsubscribe instructions included in each message.


Cookies

Like most modern websites, Sunny Spray uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience
  • Measure advertising performance

Most browsers allow you to disable cookies; however, doing so may affect certain features of our website.


Sharing Your Information

We only share personal information when necessary to operate our business, including with:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Marketing service providers
  • Analytics providers
  • Legal authorities when required by law

We do not sell your personal information to third parties.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to use commercially acceptable methods to safeguard your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.


Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Comply with tax and legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.


Children's Privacy

Sunny Spray is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will promptly delete it.


Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Receive a copy of your data
  • Withdraw consent where applicable
  • Opt out of marketing communications
  • Object to certain types of data processing

To exercise any of these rights, please contact us using the information below.


International Users

Your personal information may be processed or stored in countries where our service providers operate, including the United States and other jurisdictions.

By using our Services, you understand that your information may be transferred internationally where permitted by applicable law.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.


Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Sunny Spray

Email: support@sunnyspray.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST